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Our Staff
Katie
Katie
Katie
Hello, I’m Katie, the founder of The Patient Approach. My journey to creating this space began after experiencing multiple major health events across both public and private hospital systems. Through it all, I was struck by a painful truth, after life-changing diagnoses or losses, there was little to no emotional or psychological support
Hello, I’m Katie, the founder of The Patient Approach. My journey to creating this space began after experiencing multiple major health events across both public and private hospital systems. Through it all, I was struck by a painful truth, after life-changing diagnoses or losses, there was little to no emotional or psychological support offered. That absence can leave people isolated, vulnerable, and in an incredibly dark place.
I made a promise to myself that no one else should have to walk that road alone.
My own experiences include infertility and IVF, pregnancy loss, pregnancy after loss, anxiety, depression, PTSD, and two rare but unrelated cancers. These chapters of my life have shaped my empathy, strengthened my resolve, and inspired me to build a compassionate, practical approach to patient support, one where people are heard, validated, and guided through even the toughest moments.
Carla
Katie
Katie
Hello, I'm Carla.
As a nurse, I've discovered that my own health journey has been the ultimate training ground. With experiences ranging from cancer and chronic illnesses to trauma and infertility, I've learned to transform adversity into strength. Now, I'm teaming up with Katie at The Patient Approach to revolutionise healthcare, ensurin
Hello, I'm Carla.
As a nurse, I've discovered that my own health journey has been the ultimate training ground. With experiences ranging from cancer and chronic illnesses to trauma and infertility, I've learned to transform adversity into strength. Now, I'm teaming up with Katie at The Patient Approach to revolutionise healthcare, ensuring that patients receive the compassionate support they need to thrive.
Steph
Katie
Steph
Hello, I’m Steph. As a peer support mentor, I bring a unique combination of lived experience and professional insight. I’m a paramedic, a mum of four, a wife to an army veteran, and a breast cancer survivor. Through The Patient Approach, I aim to offer genuine compassion, empathy, and empowerment to those navigating tough seasons of lif
Hello, I’m Steph. As a peer support mentor, I bring a unique combination of lived experience and professional insight. I’m a paramedic, a mum of four, a wife to an army veteran, and a breast cancer survivor. Through The Patient Approach, I aim to offer genuine compassion, empathy, and empowerment to those navigating tough seasons of life. I was diagnosed with breast cancer 24 hours before giving birth to my fourth baby. It was chaotic and frightening, but sadly not the first time our newborn period held unexpected heartbreak. When my second son was born, we lost my dad to cancer just one week later. Grief, loss, parenting through cancer, newborn chaos, and trying to keep a busy family of six moving forward have all shaped who I am today. These experiences allow me to sit beside others in their challenges with true understanding, honesty, and hope.